7-point promise

7-point promise

7-point promise
7-point promise

7-point promise

As a small business owner you have enough on your plate without adding the stress of financing. That’s why we are focused on reducing the stress of getting money for your business. From the application process to the support you get from our team, our focus is on a giving you a great customer experience.

Here are the seven ways we serve you better:

  1. Application
    There are only three clear, easy steps to receiving the money in your account.
  2. Responsiveness
    Your business is not 9-5, so ours isn’t either. We respond quickly to your calls and emails.
  3. Care
    Your assigned customer care representative knows you and your business.
  4. Knowledge
    Our team has great practical knowledge that we are happy to share with our customers. Within our team we have experts in human resources, accounting, finance and operations, and they share tips and best practices in our e-newsletters.
  5. Security
    Your automated repayments are managed by a Canadian chartered bank. Thanks to our partnership with Alberta-based Direct Cash Bank, we’re able to offer you the best of two worlds: the high security of a bank with extraordinary customer care of a private company.
  6. Access
    You have 24-hour access to your transaction history on the online customer portal. The portal is easy to use and allows you to export and print your statements.
  7. Proudly 100% Canadian
    iCapital is fully owned, funded and operated within Canada. Our head office is located in Toronto, Ontario and we serve Canadian businesses from coast to coast.
Am I eligible?

We only have four criteria:

  1. You must have annual gross sales of over $100,000 
  2. Your business has to be in operation for at least 6 months.
  3. No start-ups, construction, home businesses, online businesses, funeral homes, furniture or jewellery stores and cheque cashing businesses. You must have a storefront or professional office space.
  4. No open bankruptcies
    Bad credit isn’t a problem—many of our customers have less than perfect credit scores, but we cannot accept applicants with open bankruptcies.

For other important information about applying to iCapital, and about our products, read the FAQs below.

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