Monday, 28th March 2022 | Sales,Marketing,Management

10 ways to prepare for expanding your small business

Small businesses start out small but they don't have to stay that way. If you'd like to grow in size and/or scope, here are 10 ideas on how to expand your small business.

Is your small business feeling cramped? Perhaps it's time to consider expanding. Expansion can bring new markets, increased sales, and broader reach—but it’s not a shift to take lightly. If you’re looking to expand your small business, consider these strategies. 

Research, research, research 

Once you’ve made the decision to expand your business it might be tempting to just jump in with both feet but the first, and arguably most important, step is to do your research. Among the topics you’ll want to explore are: 

  • Your current customers and what works (and doesn’t) for them
  • Your competitors
  • Where future opportunities might lie 

Perhaps you want to expand your business by conquering new markets, exporting internationally, creating licensing agreements or acquiring other businesses. Any of those strategies require a lot of preliminary research.

Recapture existing customers by strengthening your retention methods

Small business owners know it costs more to attract new customers than to keep existing ones. Research from Bain & Company puts a number on it: “A 5% increase in customer retention produces more than a 25% increase in profit.” If you’re looking to expand your business, now is the time to focus on your existing customers.

Prioritize customer service

Before you make any moves to expand, make sure your customer service is the very best it can be. Customers should look forward to interacting with your company and transactions should be stress-free.

Increase brand equity with a customer loyalty program

Loyalty programs bring customers back and that’s exactly what you want when you’re considering expanding. Strategic loyalty programs can foster goodwill with returning customers and bring in new ones—and they can help get the word out about your products or services. 

Build brand presence and engage with customers on social media

Put simply, your brand needs to be on social media. It’s one of the best ways to attract customers, build loyalty, and engage and grow your presence. Even better, social media knows no geographical boundaries so it’s an effective way to get into new markets. Treat your social media like any other part of your marketing strategy by making a plan and using the tools at your disposal to get the results you want. Make sure you post engaging and relevant content regularly. Also, test other new marketing and sales tactics, and make sure you measure what works so you can refine your strategy. 

Ask for referrals, reviews, testimonials

Nobody knows how you do business quite like your existing customers, which makes reviews and testimonials a natural (and free!) marketing tool. Make sure you’re harnessing the power of past successful relationships to bring in new leads by asking for Google Reviews of your business. These are particularly effective because they’re unbiased and can boost your brand. They can also help you identify where there’s room for improvement. 

Consider a franchise model

Franchising, where you license your business operations, is a way to gain market share with minimal capital output. A franchise is a joint venture between the franchisor (you) and the franchisee where you license your existing products, branding, and operations. The franchisee pays you a fee in exchange. It’s a way to monetize your proven idea and expand your business without taking on 100% of the burdens. 

Improve your lead generation

To fill your sales funnel, you need leads—and this goes double when you’re looking to expand. Start by building an email list and launch an email campaign. Then manage your lead nurturing using a customer relations management (CRM) system. These systems not only help you generate leads but also let you store your data, manage customer relationships, and identify sales opportunities all in one secured place. 

Participate in networking events, conferences and trade shows

Now is the time to make the most of face-to-face and hybrid networking events including conferences and trade shows. Especially for a business looking to expand, these events are critical to building brand awareness, engaging with others in your industry, nurturing leads and, ultimately, driving sales. 

Consider taking out a loan

Business loans are made for expanding businesses. They’re designed to help you take your good business model to the next level, covering expenses like advertising, real estate, maintenance, supplies, and salaries for new employees. Growth comes at a cost, and a small business loan is a far better source for that capital than your existing operating cash. 

Marketing, customer relations, lead generation, and capital: Expanding your business relies on the same strengths that starting your business did. Consider these 10 approaches to increase your chances of success.

Read Also

The Crossroads of Growth: Why Separating Business and Personal Finances Matters

Running a small business is a thrilling ride. New opportunities appear around every corner, but navigating them all requires a clear financial roadmap. Maintaining separate accounts for your business and personal finances is crucial for long-term success. Here's why this is essential for growth:

Building a Solid Foundation:

Imagine your business as a skyscraper. Financial solid practices are the bedrock that allows it to reach new heights. Mixing personal and business finances weakens that foundation:

  • Clear financial visibility: Entangled finances create a murky picture of your business's health. Separate accounts provide a transparent view of income, expenses, and profitability, enabling better decision-making for growth.
  • Strategic cash flow management: Separating funds ensures impulsive personal spending doesn't impact crucial business investments. You can strategically allocate resources for fulfilling large orders, hiring additional staff, or marketing campaigns.
  • Tax advantages: Keeping business expenses distinct simplifies tax filing and maximizes deductions, potentially saving you money come tax season.

Protection and Peace of Mind:

Legal and financial challenges are a reality for businesses. Separation offers a safety net:

  • Limited personal liability: If your business faces a lawsuit or financial troubles, separate accounts shield your assets (home, savings) from seizure. This provides invaluable peace of mind.
  • Improved credibility: Lenders and investors view businesses with separate finances favourably. It demonstrates financial responsibility and professionalism, making securing funding for future growth initiatives easier.

Streamlined Operations and Efficiency:

Keeping things distinct translates to smoother business operations:

  • Simplified accounting: Separate accounts streamline bookkeeping and record-keeping, reducing errors and saving valuable time.
  • Effortless expense tracking: Dedicate a business credit card for business expenses. This makes tracking costs easier and eliminates the need to sift through personal transactions.
  • Accurate budgeting and forecasting: A clear view of finances allows for more precise budgeting and financial forecasting. Make strategic decisions confidently by knowing exactly where your money comes from and goes.

Taking Action:

Separating finances may seem daunting, but it's a worthwhile investment in your business's success. Here's how to get started:

  • Open dedicated accounts: Set up a business bank account and credit card for business transactions. 
  • Track meticulously: Develop a system to meticulously track all business-related costs and deposits.
  • Seek expert guidance: Consider consulting a financial advisor to ensure you maximize the benefits of separate finances and utilize modern financial tools for seamless management. 

We understand the challenges faced by small businesses at every stage of growth. Contact us today at (877) 251-7171 to learn more about our small business products. Let us help you achieve your growth goals.

 

Accounting ,Personal Loan

Summer Slowdown? 3 Creative Marketing Ideas to Keep Your Small Business Top-of-Mind

Summer's here! While the season brings sunshine, vacations, and a slower pace for many, it can also mean a dip in customer traffic for small businesses. But fear not! This summer slowdown doesn't have to spell doom for your sales. With creativity and strategic marketing, you can keep your brand visible and attract new customers during these slower months.

Here are three creative marketing ideas to keep your small business top-of-mind this summer:

1. Host a Summer Social Media Blitz:

Social media is a vibrant and cost-effective way to connect with your audience year-round, and summer offers unique opportunities to create engaging content. Here's how to leverage it:

  • Run a summer photo contest: Encourage user-generated content by hosting a photo contest around a summer theme. Ask customers to share photos using your product at the beach, enjoying a summer activity, or participating in a local event. Offer a prize relevant to your business as an incentive. This not only generates excitement but also expands your reach through user-shared content.
  • Get interactive with polls and Q&A sessions: Use interactive features on social media to spark conversations with your audience. Run polls asking about summer favourites (e.g., ice cream flavours, beach reads, etc.) or host live Q&A sessions with your team to answer customer questions about your products or services.
  • Highlight seasonal products and promotions: Summer is perfect for showcasing seasonal products or limited-edition offers. Run targeted ad campaigns featuring these offerings. Whether it's a new line of summer clothing for your boutique or a refreshing summer drink special for your cafe, social media lets you advertise directly to your target audience.

2. Partner Up for Local Summer Events:

Summer is packed with community events like festivals, farmers markets, and outdoor concerts. Partnering with local businesses or organizations for these events can be a fantastic way to gain exposure and build brand awareness.

  • Co-sponsor a local block party: Collaborate with other businesses in your area to host a block party or community event. This allows you to share a booth or activity space, reaching a wider audience and fostering community.
  • Offer samples or summer-themed treats: If your business lends itself to it, offer free samples or summer-themed treats at local events. This is a fun and memorable way to introduce your brand to potential customers while creating a positive association with summer fun.
  • Volunteer your expertise and support community initiatives: Looking for a way to give back while promoting your brand? Consider volunteering your expertise or offering sponsorships for summer camps, sports leagues, or other initiatives relevant to your target audience. This showcases your commitment to the community and creates goodwill.

3. Revamp Your Email Marketing for Summer Fun:

Email marketing remains a powerful tool for nurturing customer relationships and driving sales. Here's how to breathe new life into your summer email strategy:

  • Create summer-themed email campaigns: Design eye-catching email templates with summer visuals and breezy colours. Offer seasonal promotions, highlight summer-friendly products, or share summer-themed recipes or tips related to your industry.
  • Segment your audience for targeted offers: Segment your email list based on customer preferences. This allows you to send targeted emails featuring products or promotions relevant to their interests. For example, if you sell sporting goods, you could send emails about summer outdoor gear to customers interested in hiking or camping products.
  • Focus on customer engagement and building loyalty: Don't bombard your audience with sales pitches. Use your emails to build relationships. Share engaging content, offer helpful summer tips, or run fun summer-themed quizzes. This keeps your brand at the forefront of their minds and encourages repeat business.

Remember, the key to successful summer marketing is to be creative and strategic and adapt your approach to the season. By implementing these ideas and staying active online and in your community, you can turn the summer slowdown into an opportunity to connect with new customers, boost brand loyalty, and keep your small business thriving all season long! 

 

Marketing

5 Cost-Effective Strategies to Scale Your Canadian Small Business

Congratulations! You've built a thriving small business. But with success comes the exciting (and sometimes daunting) question: Is it time to grow? This guide explores the signs your business is ready for expansion and offers 5 cost-effective strategies to achieve it, all while keeping your finances in check.

Why Grow Your Business?

The definition of success varies greatly between businesses. Some prioritize revenue, while others focus on community impact. Regardless of your goals, a thriving small business is a strong indicator of potential for growth. Here are some key reasons to consider scaling your operations:

  • Demand: Are you struggling to meet increasing customer demand for your products or services? Expanding your capacity through additional staff or inventory can help.
  • Profit: Healthy profits allow you to reinvest in growth initiatives. Analyze your current profit margins to determine if expansion is financially viable.
  • Longevity: Many businesses strive for long-term success. Consider how growth will impact your business's sustainability and future potential.

Is Your Canadian Business Ready to Expand?

Here are some key factors to consider before taking the leap:

  • Growing Team: A growing team suggests your business is handling an increased workload. Hiring additional staff is a clear sign you're ready to handle more.
  • Unable to Meet Demand: Are you turning away customers due to limited capacity? If so, this indicates a need for expansion to capitalize on existing demand.
  • Abundant Cash and Financial Stability: While increased revenue is a positive sign, it's not the only factor. Analyze your overall financial health to ensure expansion won't strain your resources.
  • Meeting or Exceeding Business Goals: Surpassing your existing goals demonstrates a successful business model. Scaling your operations can help you achieve even greater success.
  • Too Much Space or Resources: Are you finding yourself with unused space or underutilized resources? This could be a sign you're ready to expand your product offerings or customer base.
  • Intuition: Sometimes, your gut feeling is the best indicator. Trust your instincts alongside the data if you feel strongly about scaling your business.

5 Cost-Effective Strategies to Grow Your Canadian Business

Growth doesn't have to break the bank. Here are 10 ways to achieve sustainable business expansion without overspending:

  1. Start with a Growth Business Plan: Don't jump in blindly. Create a roadmap outlining your specific growth goals and strategies. Revisit your original business plan and adapt it to reflect your new ambitions.
  2. Do Your Research: Educate yourself on Canadian industry trends and competitor strategies. Talk to other entrepreneurs who have successfully scaled their businesses. By gathering information, you can avoid costly mistakes and make informed decisions. 
  3. Nurture Your Existing Customers: Loyal customers are your most valuable asset. Prioritize excellent customer service and implement strategies to retain their business.
  4. Leverage Social Media: Build a strong social media presence to connect with potential customers organically. Utilize free social media tools to create engaging content and interact with your audience.
  5. Automate Tasks: Free up valuable time and resources by automating repetitive tasks. Explore cost-effective automation tools that streamline processes like scheduling, payroll, and data management.

Focus on What Matters Most: Growing Your Business

Running a Canadian small business requires dedication on many fronts. When it comes to growth, securing the right financing can be a major hurdle. At iCapital, we help you overcome this hurdle and free you to focus on what matters most: Growing your business.

iCapital: Fast Funding for Canadian Businesses

Get approved in 24 hours and fuel your growth with iCapital's streamlined financing solutions. Choose from flexible options like Term Loans, Recurring Term Loans, and Secured Business Loans – all with transparent fees. Apply online in minutes and get started today.

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