Thursday, 28th February 2019 | Sales,Marketing
Increase your average receipt with POP sales
Point-of-purchase sales, coupled with compelling displays and meaningful marketing, have the power to increase revenues. Here’s how to make POP offers work for your business.
Point of purchase sales are 'POP-ping' up everywhere. Commonly referred to as POP sales, you’ll recognize them as physical displays located at the check-out in retail stores and restaurants, and as last-minute electronic offers that online retailers tempt you with upon check out.
Is there more you can do with your POP sales?
Whether it’s an eye-catching display for the newest lipstick or chocolate bar in-store, or an upsell on insurance when booking a car rental online, point of purchase sales present a win-win situation for both buyers and sellers alike. For buyers, a POP display or offer can be a helpful reminder that they forgot to add a necessary item to their cart. For the seller, these POP sales can quickly add up (regardless of price) to increase the average revenue on each receipt.
Below, we dive into the benefits of POP sales for you as the seller, and the best practices for creating an effective point-of-purchase system that will increase your sales.
The retail benefits of point-of-purchase displays and marketing
Connect with your customers at a crucial time. Whether buyers are browsing in-store or online, they’re likely bombarded with products and messages at every turn (or click). There’s only so much information they can absorb. But, the check-out presents a critical moment when they’re in a purchasing mindset. That’s why POP displays work so well in increasing sales: retailers connect with customers when there’s less overwhelm from other products at the exact moment when they’re ready to buy.
Versatile POP displays enable you to change thing up. For in-store displays, many retailers are taking advantage of modern, digital printing to change up their POP sales. Smaller print runs and custom designs means you can conduct A/B testing to see what works (and what doesn’t) and revise your POP displays accordingly. For online retailers, flexibility in POP sales are often limitless and simply require new images and small tweaks in back-end website coding.
Point of purchase systems are relatively affordable. Creating an online POP sale doesn’t typically require any additional investment as a retailer. While custom, in-store displays and offers will require an initial investment to create the marketing materials, retailers such as pharmacies, hardware stores and cafés can create permanent in-store fixtures as a one-time investment. Then, they simply swap out the products depending on the season or demand.
Best practices for profiting from POP systems
Command attention with your POP display. If your point of purchase is a crowded one, your POP display or offer needs to be eye-catching to stand out. Focus on implementing bright, bold colours and large fonts. If a point-of-purchase offer blends in with the rest of your retail space (or online store), it’s likely that buyers will breeze past it.
Offer additional value. Everyone loves a good deal. You can further intrigue buyers with a POP offer by giving them additional incentives. This is a common tactic used by online retailers where last-minute items are offered at a discount upon check-out. Consider how airlines offer you a deal on travel insurance with your airfare, which is significantly cheaper than purchasing the insurance on its own later. Discounts, coupons and other offers like these help to increase a buyer’s desire and convert more of your POP offers into sales.
Add digital intrigue. Adding a digital element to your POP sale can enhance its intrigue; bonus points if it’s interactive. Instead of playing a video on repeat, consider a brief interactive quiz for your customers that customizes their product offering. Or, an entry screen where they can input their email address to receive future discounts from you, but also rewards them with a coupon that they can redeem on the spot.
Use clear and concise messaging. Whether you maintain an e-store or physical location, compelling messages are essential. And, since many buyers hurry through a check-out, your marketing needs to focus on only a few words. Do your best to say more with less; consider using five to seven words to sell. Today’s shoppers are savvy and have more pre-purchase information than ever before. So, detailing every single product feature isn’t usually necessary for these last-minute POP offers.
Measure your point of purchase effectiveness. As simple as it can be to implement a POP display, it may not have effectiveness year round. Key to implementing POP systems is measuring your return, and knowing when (and how) to use it to drive further sales. Keep in mind that there’s a fine balance between driving additional sales at the check-out and driving buyers away entirely with overly pushy tactics at the point of purchase.
Point-of-purchase systems, coupled with compelling displays and meaningful marketing, have the power to drive each individual sale higher. No matter what type of business you have, POP sales tactics like these could increase the value of each receipt with minimal investment on your part. Consider the benefits and best practices mentioned above to tack on additional sales to each buyer at that critical moment of purchase.
Read Also
5 ideas for stimulating sales through this pandemic winter
For Canadian small business owners, the approach of winter without a COVID vaccine holds some uncertainty. Businesses that have managed to adapt and pivot during the first stages of the pandemic face another slow season—this is especially true for those in areas retreating back into stage 2 restrictions. With more time at home, people appear to be spending more time on social media, particularly on YouTube, Instagram, and LinkedIn. (Facebook has always had strong usage rates.) Whether it’s to connect with friends and family virtually, to search for jobs, or to enjoy online diversions, it’s clear Canadians are taking to social media. This is an opportunity for Canadian small business owners. Here are 5 fresh ideas to connect with buyers, increase awareness of the business and products/services, and deepen loyalty using social media.
#1. Make ‘em laugh
Canadians are under a tremendous amount of pressure. If you can engage your followers in a fun or funny way, you’ll have a good chance of not only keeping their attention but also leaving them with a positive feeling about your company. Skip cold corporate speak if favour of messaging with a light and relatable tone. Puns and in-jokes are great but make sure your humour is relatable and uncontroversial.
#2. Run a contest
Who doesn’t like the chance to win something? Engage your audience with a contest like this one by SAOR Studio that’s helping its members to stick to their exercise regime with a workout bingo. The game is proving to be almost as much fun as a night out at the bingo hall—members are even posting their progress on social media. The big prize? Complete a line and receive 15% off on gym merchandise—a win-win.
3. Use livestreams
Nothing stops the runway for Canadian fashion brand Miik. Using Instagram and Facebook Live, the Toronto-based clothier has taken the catwalk digital and now customers can tune in for virtual viewings and Q&As with the owners. Borrow this strategy to host industry “shows'' or to launch new products.
4. Post often
Even if you’re open for foot traffic, people are increasingly hesitant to be out and about, so posting regularly is more important than ever. Get creative with your content so you don’t give your customers social media fatigue. Consider the Halifax Thunderbirds. While this Canadian lacrosse team is side-lined, they’re keeping their audience entertained and engaged with squad news, fan pictures, and anecdotes from past matches.
The National Ballet of Canada is taking a similar tack by sharing behind-the-scenes posts of dancers in their homes and offering free, live virtual ballet classes and performances. The same strategy that works for athletes and performers can build relationships with retailers. Edmonton-based New Classics uses their Instagram to showcase their ethically crafted and environmentally conscious slow fashion items so customers can window shop from their couch before ordering online.
5. Be inspiring
Tone is everything and these days Canadians are looking for brands that make them feel good. Search out and post thoughtful and inspirational (but not saccharine) statements and ideas that show off your brand voice. Take for example, Mail Chimp, the marketing platform. They’ve peppered their feed with lovely, simple animations with positive, encouraging phrases like "It feels good to put something back into the world" and "Making the most of it sometimes requires a little something extra." Choose statements that are in line with your brand voice and couch them in your own design.
Canadian small businesses needn’t fear the coming cold months. With the right social media strategy and outreach, they can meet their customers where they are—in their comfy clothes, at home.
Marketing