Tuesday, 31st December 2019 | Marketing
Three small business marketing must-haves for 2020
Stop putting marketing on the back burner! Here are three must-haves for your business in 2020.
As we head into a new year, now’s the time to revisit our business plans and make improvements. Typically lower on the priority list than time-sensitive tasks like inventory or cash flow, marketing is frequently put on the back burner. The downside, of course, is marketing feeds into your bottom line, so keeping it fresh and current will actually help the business prosper. The good news is marketing doesn’t have to be onerous. These three must-haves are quick, simple, and effective. Set aside the time and make your business shine in 2020.
- Have a Google My Business profile
It’s super simple and free to set up a Google My Business profile and it’s one of the most effective ways to increase your visibility to prospective buyers. This is because once you have a profile, your listing can show up on maps, in search, and across other Google platforms. Additionally, your profile will give you more channels to communicate with your customers and an easy way to receive customer reviews—both crucial elements to your marketing strategy. And, Google will send you statistics every month that can help you fine-tune your efforts.
- Ask for Google reviews
Google is one of only a few places buyers check before they patronize your business. Indeed, 99% of businesses are assessed this way. By adding a "Give us a review" ask to the end of your sales process, you’re likely to solicit more reviews and leave a great impression as a business that cares, even in those customers who don’t post. Even if only a small portion of customers review the business, by asking for the review you’re establishing that you are interested in their feedback, which will go a long way towards building trust and warm feelings.
- Have a (good) website
If you don't have a website, or if your site doesn’t look good or perform well, you're losing business. It’s as simple as that. Buyers are fickle. They're impatient. And they want the information they want when they want it. Your website—even a simple one—needs to provide people with the information (or functionality) that they want, on-demand. This will keep your business in the running with your competitors.
None of these tactics are earth-shattering yet without them you’re missing valuable opportunities to get your name out there, build your credibility and do more business. If you don’t already have these three things in place, put them on your first-quarter of 2020 to-do list.
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