Sunday, 30th September 2018 | Marketing

Three big benefits of creating a Google My Business profile

Google it! Consumers rely heavily on Google to answer their most pressing questions. When users search for local goods and services, Google My Business can revolutionize the way your small business appears in results.

Google it! Consumers rely heavily on Google to answer their most pressing questions. When users search for local goods and services, Google My Business can revolutionize the way your small business appears in results. With SEO being a priority for many small-business owners, you can’t afford to bypass this free tool. Here are the top three ways Google My Business can benefit you as the owner.

What is Google My Business?

Formerly known as Google Places, Google My Business (GMB) is a resource from Google that enables business owners to set up a listing that displays their location, contact details and other information in search results. Most small businesses don’t spend time on “SEO”, an acronym for search engine (i.e. Google) optimization. But no matter what size your business is, you should take 10 minutes to claim and verify your listing. When someone googles your business, the details and contact information included in your GMB profile are shown to them as part of the search result.

When your business or industry is searched for on Google, your GMB listing will appear in three spots: 

  • Google sidebar: This is the text box that appears on the right side of desktop search results. It is also referred to as the Knowledge Panel where the details of your GMB listing are displayed. For mobile users, the sidebar is displayed at the top of their page instead.
  • Local results: When a user searches for a business within a specific location, such as “Toronto dry cleaners,” Google will display the three businesses nearest that location. Each business will display with information from their GMB listing, such as address, phone number and photos.
  • Google Maps: Your GMB details will also appear when a user searches for your business (or type of business) using Google Maps. Populating your GMB listing with your industry will greatly improve your search rankings when local users search for your business type locally (e.g. accountants, sushi restaurants, book store).

Benefit #1: Google My Business gives you free visibility

GMB displays your business to a wealth of potential customers on the largest search engine—for free! While many online directories and industry-specific databases are available to you, they often come with a price. Using Google’s free listing, users can quickly access your small business’ hours of operation, phone number, website and directions with a simple click—at no cost to you.

Your business’ free GMB listing also gives customers an inside look by displaying your busiest operating hours plus customer reviews. If you’re in the early days of running a business or have a limited budget, you know that every dollar counts. By using GMB, you can put yourself in front of prospective clients for free, and direct your dollars to other marketing efforts.

Benefit #2: Discover how customers find your business

Analytics are important. Gaining insight into how new customers discover your business can help you attract more. With GMB’s insights, you can obtain details on how customers are interacting with your listing. You’ll be provided with insights on how users found you and where they’re coming from. Be sure to monitor your insights and activity regularly in order to update your listing and any related marketing efforts.

Benefit #3: Connect with customers using Google

Coupled with your GMB business listing is the option for uses to rate and review your operation. Using these tools, you can engage with customers online and build loyalty. By monitoring and responding to user reviews you can work to build strong customer relationships. Most businesses find potential customers use this rating to determine whether they’ll patronize the business. Start a conversation with your customers by responding to reviews, especially those that require immediate attention.

How to set up a listing with Google My Business

A GMB profile yields results is one that is up to date, complete and optimized for users. But, before you can optimize it, you need to claim your listing. Begin by visiting Google My Business and logging into the Google account you use for your business. Once signed in, enter your company name in the form and confirm that you are authorized to manage the business.

After claiming your listing, ensure your business’ information is current and correct. Double check your operating hours, payment methods and contact information. Also ensure that your service category is appropriate. This step is key to appearing in user searches. For example, if you’re a sushi restaurant, you’ll want to specify this so that you appear in the results of users hungry for Japanese cuisine. If you simply list yourself as a “restaurant,” your listing may be too generic to appear in any search results.

After verifying your listing, upload a few images. These will be the first impression people get of your business, so be sure they’re good ones. Select pictures of your products, your storefront, the inside of your business, your team, your street location and other photos will draw users in.

Keep your Google My Business listing current

As your business grows, don’t neglect your GMB listing. As you make regular updates to your website and social media, ensure your GMB listing is current as well. Upload new photos, review (and respond to) customer reviews and be sure to make any necessary edits to your contact information as changes occur.

Read Also

When it is time to refresh your brand and how financing plays a role

Your brand is more than a logo or colour palette. It is the feeling your customers get when they interact with your business. Over time, your business grows, your customers evolve, and your market shifts. When that happens, your brand may need to shift, too.

A brand refresh can strengthen customer trust, sharpen your message, and position you for long-term success. But like any business upgrade, it often comes with a cost. That is where funding from iCapital can help.

At iCapital, we support Canadian businesses with fast and flexible financing when the bank is not an option. If a brand refresh is on your mind, we are here to help you bring it to life without compromising your cash flow.

What is a brand refresh?

A brand refresh is not a complete overhaul. It is about refining the look, feel, and voice of your business so it better reflects where you are today and where you are heading.

You might update your:

  • Logo or colour scheme
  • Website and visual identity
  • Messaging and tone of voice
  • Signage, packaging, or uniforms
  • Social media or marketing templates

It is about keeping your brand current, relevant, and in sync with your audience.

Signs it might be time for a change

Every business evolves. If your brand no longer reflects who you are or what you offer, it could be time for a refresh. Some common signs include:

  • You have expanded your services or shifted your audience
  • Your brand feels outdated or inconsistent
  • You are getting less engagement from customers
  • You are entering new markets or channels
  • Competitors are starting to look more current or professional

A refreshed brand can help you stand out, reconnect with your audience, and increase customer loyalty.

The cost of a brand refresh and why it pays off

Refreshing your brand requires time, planning, and often outside expertise. You may need to work with designers, developers, writers, or brand consultants. You may also need to update your website, print materials, digital assets, and signage.

These updates come with a price tag, but the return on investment can be significant. A strong brand can:

  • Build trust and loyalty
  • Improve customer recognition
  • Boost conversion and sales
  • Support higher pricing
  • Attract better talent or partners

If your brand is holding you back, investing in a refresh could lead to stronger results and long-term growth.

How iCapital funding can support your brand refresh

You do not need to stretch your cash flow or wait until next year to invest in your brand. With iCapital, you can access business funding that helps you move forward without delay.

iCapital financing can help you cover:

  • Design and marketing agency costs
  • Website development or redesign
  • Reprinting packaging, signage, or uniforms
  • Advertising campaigns tied to your brand relaunch
  • Photography, video, and content creation
  • Launch events or promotions

We understand that branding is not just a creative project. It is a business decision. That is why we offer funding options that are built for small business owners—quick, simple, and designed around your goals.

Planning a successful refresh

  • Start with your strategy: Know why you are refreshing your brand and what you want to achieve. Be clear on your audience, message, and long-term goals.

  • Do your research: Look at what is working and what is not. Gather feedback from customers, staff, and partners. Review competitors and trends in your industry.

  • Create a plan and timeline: A brand refresh involves many moving parts. Outline each phase of the process, from design to launch, and budget for each step.

  • Stay consistent across channels: Once you update your brand, apply the changes everywhere, website, social media, signage, packaging, business cards, and more.

  • Communicate the change: Let your customers know why you are refreshing. Use this moment as a way to tell your story and re-engage your audience.

 

Your brand should grow with your business. If your image, voice, or materials no longer reflect your mission, a refresh can help you stay relevant and competitive.

At iCapital, we are here to support your vision. Whether you are investing in your brand, your team, or your next stage of growth, our funding options are here when the bank is not. Let us help you make the right impression starting now.

 

Marketing ,Management

How to plan marketing spend for Q4 with iCapital funding

The fourth quarter is a critical time for small businesses. It is when holiday campaigns ramp up, year-end targets come into focus, and businesses compete for customer attention. Planning your marketing spend now can set you up for a strong finish, and the right funding partner can make it possible.

At iCapital, we help Canadian small business owners access fast and flexible financing when the bank is not an option. If Q4 is a make-or-break season for your business, a well-structured marketing budget backed by reliable funding can help you get ahead, reach more customers, and increase sales before year's end.

Why Q4 marketing matters

The final quarter of the year is full of opportunity, whether you are running seasonal promotions, pushing gift cards, or planning a customer appreciation campaign. This is your time to drive revenue and set momentum for the year ahead.

Strong Q4 marketing can help you:

  • Maximize visibility during peak shopping periods
  • Clear inventory before year-end
  • Attract new customers through targeted outreach
  • Build loyalty with your existing audience
  • Finish strong and start the new year with confidence

But all of this takes planning and investment.

How to build your Q4 marketing budget

Creating a solid plan starts with clarity. What are your goals for the final quarter? More foot traffic? Higher online sales? Greater brand awareness?

Once you are clear on your objectives, break your marketing budget into the following categories:

  • Campaign strategy and creative: Consider what you need for concept development, messaging, and design. Whether you are using an agency or handling it in-house, allocate time and funds to get the creative right.
  • Paid advertising: Platforms like Meta, Google, and YouTube often see higher competition in Q4. Factor in increased ad costs and be strategic with targeting to maximize the return on every dollar.
  • Promotions and incentives: Discounts, bundles, and limited-time offers are popular this time of year. Make sure your pricing strategy aligns with your brand and margins.
  • Email and CRM tools: Nurture your existing customer base. Consider email software, automation tools, or loyalty platforms that can help you increase repeat business.
  • Website or e-commerce updates: If you expect more online traffic, ensure your site is optimized for speed, mobile use, and conversions.
  • Content production: Whether it is product photos, videos, blog content, or social media posts, invest in materials that can support your messaging across platforms.

How iCapital can help fund your plan

A strong marketing plan should not be delayed due to short-term cash flow. That is where iCapital comes in. As a Canadian-owned and funded lender, we help small businesses secure the capital they need without the red tape of traditional banks.

With iCapital funding, you can:

  • Launch timely campaigns with confidence
  • Cover upfront advertising costs while you wait for returns
  • Test new channels or expand existing ones
  • Invest in quality creative without stretching your cash
  • Take advantage of seasonal opportunities without compromise

Our financing options are designed for small business owners who need quick access to funds with terms that fit their cash flow.

Common Q4 marketing mistakes to avoid

Even with a strong budget, poor planning can hold you back.

Watch for these common pitfalls:

  • Waiting too long to launch holiday campaigns
  • Spreading your spend across too many channels
  • Not reviewing performance data from past years
  • Underestimating the cost of digital advertising in Q4
  • Failing to plan for fulfillment and follow-up

By staying focused and agile, you can turn your Q4 marketing into a real growth driver.

Planning your Q4 marketing is not just about spending more—it is about spending smarter. With a clear budget, strong goals, and the proper financial support, you can reach the right audience at the right time.

At iCapital, we are ready to help you make the most of your fourth quarter. If you need funding to fuel your campaigns and hit your targets before year’s end, let us show you what is possible when the bank is not an option.

Marketing

How Your Company Structure Can Save You Money

The way your business is set up can do more than define how you operate. It can impact how much tax you pay, how you access funding, and how efficiently you grow. This guide breaks down how your business structure can help save money and why it is worth reviewing now.

As August arrives, many Canadian small business owners begin thinking ahead to fall plans, budgeting, and long-term financial strategy. If you have not looked at your business structure in a while, now is a good time to assess whether your current setup is still the right fit.

At iCapital, we work with Canadian businesses every day to help them secure fast and flexible financing, especially when the bank is not an option. Choosing the right structure for your business can make a real difference in how you grow and how much you keep.

Why Business Structure Matters

Your business structure directly influences:

- How your income is taxed

- What kind of liability you take on

- How you pay yourself and your team

- The types of funding you can qualify for

- How your business can grow or transition in the future
 

Choosing the right structure is not just paperwork. It is a strategic decision that affects your bottom line.

The Most Common Business Structures in Canada

Sole Proprietorship

This is the most straightforward structure and often the starting point for small businesses. Income is reported as personal income, and you are legally responsible for all aspects of the business. While it is easy to set up, this structure can limit tax flexibility and access to financing as your business grows.

Corporation

Incorporating creates a separate legal entity from you. It allows the business to earn, spend, and be taxed independently. This structure comes with more administration but can unlock tax advantages and better legal protection. Many owners choose this path once their profits exceed what they need to live on, or when they are ready to scale.

When Incorporating Can Help You Save

If your business is generating steady profits, incorporation may help you reduce your tax burden. By leaving income in the industry, you may qualify for lower small business tax rates and defer personal taxes until the money is withdrawn.

Incorporation also offers flexibility. You can pay yourself through a combination of salary and dividends. You can split income with family members. You can reinvest profits more strategically. As your business matures, you can build credibility with lenders and partners.

Business Structure and Access to Financing

Your company structure can influence what types of financing are available to you. Lenders often look at incorporated businesses as more established and creditworthy. If you are looking to expand, purchase equipment, or cover payroll during a slow season, this structure may open more doors.

At iCapital, we provide fast and flexible funding to Canadian businesses of all sizes and structures. Whether you are incorporated or operating as a sole proprietorship, we take time to understand your business and offer funding solutions that meet your goals.

When to Reevaluate Your Setup

It is a good idea to review your business structure if:

- Your income has grown significantly

- You are expanding your team or services

- You are planning to apply for financing

- You are preparing to sell or transfer the business

- You want to separate personal and business liability

Even if your situation has not changed, an annual review with your accountant can help make sure you are not missing out on tax savings or strategic opportunities.

Your business structure can play a decisive role in how you grow, protect, and profit from your work. It is not a decision you make once; it is something to review as your goals and revenue evolve.

At iCapital, we help Canadian business owners stay ready for whatever comes next. If your structure is changing or you need funding to support your next move, we are here to help. We are not a broker. We are a Canadian-owned, operated, and funded company, and we are here when the bank is not an option.

 

Management

Wages: What Should You Pay Your Employees?

Paying your team fairly is more than a cost of doing business it is an investment in long-term growth. This guide explores how to determine the proper wages for your employees, their impact on retention and morale, and why getting it right is beneficial for your business.

For Canadian small business owners, setting wages can feel like a balancing act. You want to attract and retain great people, but you also need to stay profitable and plan. Whether you are hiring your first employee or reviewing your team’s compensation, having a thoughtful wage strategy is key.

At iCapital, we help small businesses grow sustainably. When the bank is not an option, we offer flexible financing that enables Canadian employers to cover payroll, invest in talent, and remain competitive.

Why Wages Matter More Than You Think

Wages are not just numbers on a paycheque; they are one of the biggest influences on employee satisfaction, performance, and loyalty. Underpaying can lead to high turnover and low morale. Overpaying without planning can strain your cash flow.

Setting the right wage helps you:

- Attract skilled and motivated candidates

- Reduce turnover and training costs

- Improve team morale and productivity

- Build a reputation as a fair and competitive employer
 

When you pay people well and on time, you build trust and that trust fuels long-term business success.

What Factors Should You Consider?

There is no one-size-fits-all answer when it comes to wages. The right number depends on your industry, location, and the role you are hiring for. Here are a few key factors to consider:

- Industry standards: Research what similar businesses are paying for the same role. Online job boards, government wage reports, and industry associations are great places to start.

- Cost of living: Wages should reflect what it takes to live in your region. This is especially important if you want to attract local talent.

- Experience and skill level: A candidate’s background can influence what is fair to offer. Be clear about expectations and how experience affects pay.

- Your budget: Understand your numbers before committing to a wage. This includes payroll taxes, benefits, and any seasonal fluctuations in your cash flow.

- Value to the business: What kind of impact will this role have on your bottom line? Someone in a revenue-generating or customer-facing role may justify a higher wage based on their contribution.

Hourly vs Salary: Which One Makes Sense?

Choosing between hourly and salaried pay often depends on the type of work and the structure of your business.

- Hourly pay is common for part-time, seasonal, or shift-based roles. It offers flexibility but may involve more administrative tracking.

- Salaried pay provides consistency and is better suited for full-time roles with ongoing responsibilities.

Both can work well, it just depends on what fits your team’s needs and how your operations are set up.

What About Raises?

Review wages regularly. A good rule of thumb is to assess compensation at least once a year. Raises can be based on performance, inflation, or increased responsibilities.

Offering structured raises can:

- Encourage long-term retention

- Motivate performance and goal setting

- Help you stay competitive in your market

Even if you cannot offer significant raises, slight increases or non-monetary perks can still show appreciation.

Avoiding Common Wage Mistakes

Paying your team fairly is a powerful strategy, but small missteps can have a big impact. Here are a few mistakes to watch for:

- Guessing instead of researching

- Delaying payroll or mismanaging cash flow

- Not factoring in taxes, benefits, or overtime

- Assuming employees will stay loyal without reviews or raises

The proper pay structure supports your business and your team, it is worth getting right from the start

Your team is one of your most valuable assets. Paying them fairly—and on time—is a decision that builds loyalty, trust, and long-term results.

Whether you are hiring or reviewing wages, take the time to understand what is fair, competitive, and sustainable for your business. With the right plan and support, you can create a workplace where people want to stay and grow.

 

Accounting ,Management

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